Frequently Asked
Questions

What is TextLocate?

TextLocate is your go-to solution for logistics communication and visibility. It automates tasks like check-calls and POD processes, while keeping everyone in the loop with real-time SMS updates all exclusively tied to Load ID.

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How does TextLocate tracking work?

The driver is in control of allowing a one-time location update. The system never monitors or tracks the driver, just a one-time location update. Drivers love it!

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Does TextLocate require the driver to download an app?

No, there is no need for any apps it is all SMS & web-based , just get started today using our proprietary workflow process.

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Does the driver have to enable location services?

Yes, but only once on the web browser they use.

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How do I open an account?

It’s easy. Just click the Sign Up button on our homepage to get started today!

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How long are the SMS messages?

Texts are limited to 160 characters. Messages up to 1,600 characters appear as one but count as multiple texts.Pictures add one text, and special characters reduce the limit. These standards are set by carriers for consistency and ease. We display the character count for SMS. Location requests and responses count as one each.

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Have any more questions?

Just reach out to sales@textlocate.com and we'd be happy to help you along your simplified workflow journey!

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